Terms of service.

Closer VA is operated by Epiidosis Investments LLC (Delaware, file #6325349), 8 The Green, Ste R, Dover, DE 19901, USA. “Closer VA”, “we”, and “our” mean Epiidosis Investments LLC trading as Closer VA.

Subject to the plan you select, Closer VA provides a dedicated virtual assistant who performs administrative, coordination, marketing, and database-management tasks for your real estate business. Our VAs do not negotiate, advise your clients on legal or financial matters, or sign legal documents on your behalf — that remains your responsibility as the licensed agent.

Plans are billed in advance, monthly by default. Annual and 6-month prepay plans are billed for the full term up front. Late payment may pause service after a 7-day grace period.

Monthly plans may be cancelled at any time with 7 days' notice — no fee. Prepaid annual or 6-month plans may be cancelled mid-term, with the unused balance refunded on a pro-rated basis (see refund policy).

Every client is assigned a primary VA and a backup VA. If your primary VA is unavailable, the backup covers seamlessly. If a VA is not a fit, you may request a free swap; we'll re-pair you within 5 business days.

You agree not to direct our VAs to perform unlawful activity, to misrepresent themselves as you in licensed-agent capacity, or to violate platform terms of service of any tool used in your business.

Closer VA's aggregate liability for any claim arising from this agreement is limited to the fees paid by you in the 3 months preceding the claim. We are not liable for any consequential, indirect, or punitive damages.

These terms are governed by the laws of the State of Delaware, USA. Disputes will be resolved in the courts of Delaware.

We may update these terms; we'll notify active clients by email at least 30 days before any material change.